What information do we collect

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our website, as appropriate, you may be asked to enter your name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.

Google as a third party vendor, uses cookies to serve ads on our website. Google’s use of the DART cookie enables it to serve ads to our users based on their visit to our sites and other sites on the Internet. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

We reserve the right to collect and use the following kinds of personal information:

  • Information about your use of this website;
  • Information that you provide for the purpose of registering with the website;
  • Information about transactions carried out over this website;
  • Any other information that you send to us.

What do we use your information for

We reserve the right to use any of the information/personal information in one of the following ways:

  • To personalize your experience;
  • To improve our website;
  • To improve our customer service;
  • To process transactions;
  • To administer this website;
  • To send periodic e-mails;
  • To collect payments from you;
  • To send products purchased by you to you.


You hereby agree to receive any newsletter, company news, updates, related product information and/or promotional material from ourselves. The e-mail address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving the aforementioned from us. Should you refer an acquaintance with regards to receiving any of the aforementioned, it is understood and confirmed by you that you obtained their permission. The data captured by this website is the property of sleepwa.co.za.

How do we protect your information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit or access your personal information. We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit card details etc) will not be stored on our servers.

Do we use cookies

Yes, cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow), that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better website experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our website visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However you can still place orders over the telephone or by contacting customer service.

Do we disclose any information to outside parties

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does however not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. In addition to the disclosures reasonably necessary for the purposes indentified elsewhere above, we may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, in order to establish, exercise or defend its / our legal rights, enforce our website policies, or protect our or others rights, property or safety.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our website and welcome any feedback about these sites.

Childrens online privacy protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy protection Act), we do not collect any information from anyone under 13 (THIRTEEN) years of age. Our website, products and services are all directed to people who are at least 13 (THIRTEEN) years old and/or older.

Online Privacy Policy only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your consent

By using our site, you consent to our websites privacy policy

Changes to our privacy policy

We reserve the right to update or change this privacy policy at any time, by posting a new version on this website. You should peruse this page occasionally to ensure you are familiar with any changes.

Contacting us

If there are any questions regarding this privacy policy you may contact us using the information below:

16A Michelin Street, Vanderbijlpark, 1910
Tel: (016) 986 2194

Terms and conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, an limitations of liability governing the use of our website at: Terms & Conditions

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